How do I make a travel insurance claim?

We understand that claims are sometimes made in stressful circumstances, so our friendly, efficient claims team make every effort to assess claims quickly and efficiently.

To make a claim simply download the claim form from this site and forward it to us, together with original documents to support your claim (such as receipts, medical reports, invoices or police reports).

If you need any help understanding the form or what you need to supply, just call us on 1300 Insurance (1300 467 872) and our friendly team will guide you through the process.

1300 Insurance Pty Ltd ABN 50 124 845 727 AR 327609 is an authorised representative of AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance. Travel Insurance is underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 and issued and managed by Allianz Global Assistance. Terms, conditions, limits and exclusions apply. Any advice provided is general advice only and has not taken into consideration your individual objectives, financial situation or needs. You should consider the Combined Financial Services Guide and Product Disclosure Statement before making any decisions about the product. If you purchase a policy, we receive a commission which is a percentage of your premium - ask us for more details.

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