Business Insurance: Make a claim

In business, time is money. So if something goes wrong you need to be back up and running as quickly as possible. Need to claim? Contact Allianz online or call 131013.

I need to make a claim on my Business Insurance Pack, Office Pack, Commercial Motor or Trades and Services Pack. What do I do?

The Business Insurance Pack, the Office Pack, Commercial Motor and the Trades and Services Pack are brought to you in partnership with leading insurance provider Allianz.

If you need to make a claim, please take the following steps:

  • Do not admit liability
  • Take precautions to prevent further loss, damage or liability
  • Notify the police if necessary
  • Make sure you have your policy number and details of what has happened
  • Call 13 10 13 and one of Allianz’s friendly consultants will assist you with the claims process.
  • If Allianz believe that it is necessary for your claim to be assessed they will appoint one of their preferred Loss Adjusters, who will be in ‎contact promptly to arrange a convenient time to visit you.

You can find more information, on the Allianz website here, download the public or products liability incident report here or submit an incident report form online now.

1300 Insurance Pty Ltd ABN 50 124 845 727 AR Number 327609 is authorised to arrange this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No. 234708 (Allianz) and to provide written general advice on this insurance as the insurer’s agent. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision, please consider the relevant Product Disclosure Statement available here. If you purchase this insurance, we will receive a commission that is a percentage of the premium. We will also receive a percentage of the profit which exceeds the profit threshold on Home (excluding flood), Landlord (excluding flood), Motor, Caravan and Trailer and Commercial policies referred by us to Allianz (or renewed with Allianz) in each calendar year, provided that the relevant premium threshold is met. From 1 September 2018, we will also receive an annual marketing allowance from Allianz for promoting its products. This is calculated as a percentage of the premium on Home, Landlord, Motor, Caravan and Trailer and Commercial policies referred by us to Allianz in the previous 12-month period. Ask us for more details before we provide you with services.