Caravan and Trailer Insurance: Make a Claim

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Or apply over the phone on 1300 467 872

Your caravan or trailer can give you the ultimate freedom – if your caravan or trailer is accidentally lost or damaged, you want to get back on the road as soon as possible. That's why we arrange insurance through Allianz who has made it quick and easy to lodge a claim on your caravan and trailer insurance.

I need to make a claim on my Caravan and Trailer Insurance policy. What do I do?


Your Caravan and Trailer Insurance policy is underwritten by Allianz, one of the largest general insurers in Australia. A convenient way to make a caravan and trailer insurance claim is via Allianz’s online claim form.

Once Allianz receives the completed online claim form, a friendly claims consultant from Allianz will contact you as soon as possible.

  • Secure form
  • Immediate confirmation number for your reference
  • You can submit your caravan and trailer insurance claim notification 24 hours a day, 7 days a week

By phone

You can also lodge a claim by calling Allianz on 1300 467 872, and one of their friendly claims consultants will help you with the claims process.

1300 Insurance Pty Ltd ABN 50 124 845 727 AR Number 327609 is authorised to arrange and provide written general advice on this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708 (Allianz). We do not provide any advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision, please consider the Product Disclosure Statement available here.

If you purchase this insurance, we will receive a commission that is a percentage of the premium. We will also receive a percentage of the profit which exceeds the profit threshold on Home (excluding flood), Landlord (excluding flood), Motor, Caravan and Trailer and Commercial policies referred by us to Allianz (or renewed with Allianz) in each calendar year, provided that the relevant premium threshold is met. From 1 September 2018, we will also receive an annual marketing allowance from Allianz for promoting its products. This is calculated as a percentage of the premium on Home, Landlord, Motor, Caravan and Trailer and Commercial policies referred by us to Allianz in the previous 12-month period. Ask us for more details before we provide you with services.