What do I do if I have an emergency while I'm travelling?

If you need emergency assistance - anywhere in the world, at any time - we’re here to help. We can help you locate medical facilities, embassies and consulates; get in touch with your family; or organise an evacuation home subject to the terms and conditions of the policy.

To contact Allianz Global Assistance call on 1800 010 075 (within Australia) or +61 7 3305 7499 (reverse charge from overseas).

Make sure you keep your policy documents with you so you will have the number to hand if you need it. You may need to provide details of your policy when you call.

1300 Insurance Pty Ltd ABN 50 124 845 727 AR 327609 is an authorised representative of AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance. Travel Insurance is underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 and issued and managed by Allianz Global Assistance. Terms, conditions, limits and exclusions apply. Any advice provided is general advice only and has not taken into consideration your individual objectives, financial situation or needs. You should consider the Combined Financial Services Guide and Product Disclosure Statement before making any decisions about the product. If you purchase a policy, we receive a commission which is a percentage of your premium - ask us for more details.

Security Policy | Privacy Policy (PDF) | Duty of Disclosure | Download Policy Documents